For Case Managers
Coordinate the whole picture, without dropping the thread.
Case managers use ANCHOR Connect to navigate participants through the engagement continuum — from first contact to long-term support — with warm hand-offs, wraparound tracking, and clear referral loops.
What you do in ANCHOR Connect
- Intake new participants and assess immediate service needs and safety.
- Route referrals to clinicians, peer mentors, and support group leaders with consent.
- Track service utilization, attendance, and follow-through across providers.
- Coordinate wraparound supports — housing, benefits, legal, medical — with partner organizations.
- Escalate crises and document warm hand-offs; close the loop after each transition.
Tools built for you
- Coordination Workspace
Caseload, scheduling, and hand-off tracking.
- Referrals Inbox
Send, receive, and monitor referral status.
- Partner Directory
Vetted providers and community resources.
- Playbooks & Checklists
Fidelity checklists and coordination protocols.
Resources & training
- Case Manager Training
Onboarding and continuing education modules.
- The ROOTS Model
Shared framework across every provider in the network.
- Program Manual
Coordination sections, scripts, and hand-off protocols.
- Resource Library
Participant-facing handouts and warm-line scripts.
Community & Pulse
- Community of Practice
Case manager threads and cross-org coordination.
- Community Pulse Feedback
Share what you're seeing; results power the Insights dashboard.
- Community Insights
See how coordination is performing across the network.
Get started
Create an ANCHOR Connect account or sign in to access the tools built for your role. Anonymous participation is supported.