Platform Component
Referral and Matching Service Directory
A dynamic matchmaking platform connecting birth parents to adoption-competent providers, peer mentors, and community services.
The Referral and Matching Service Directory is a dynamic matchmaking platform that connects birth parents to adoption-competent providers, peer mentors, support groups, educational opportunities, and community services. The system uses participant preferences, demographics, geographic region, insurance coverage, cultural identity, adoption experiences, and service needs to generate high-quality matches and referrals.
Built-in tracking functions allow organizations to monitor referral completion, service utilization, participant satisfaction, and outcomes, ensuring accountability and helping identify gaps in service availability. The directory supports warm handoffs, coordinated care, and continuous follow-up to enhance engagement and successful connections.